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We'd love to hear from you! Our dedicated team at Porto Store is here to assist with any inquiries, provide personalized advice, or address any concerns you may have.
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Connect with us on social media for the latest updates, design inspiration, and to stay in the loop with our community. Find us at @YegParty
We are committed to ensuring your experience with Porto Store is exceptional.
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Frequent Asked Questions
Your go-to resource for answers to common queries about our furniture store. We've compiled a list of frequently asked questions to make your shopping experience as seamless as possible. If you can't find the information you're looking for, feel free to reach out to our customer support team for personalized assistance.
How can I place an order online?
Placing an order is easy! Simply browse our website and add your desired items to the cart by clicking “Add to Cart.” Once you’ve finished shopping, click on the cart icon and proceed to checkout. Fill in your shipping details, select your preferred payment method, and confirm your order. You’ll receive an order confirmation via email shortly after.
What payment methods do you accept?
We accept a wide range of secure payment methods including:
- Credit and debit cards (Visa, MasterCard, American Express)
- PayPal
All transactions are securely processed to ensure your safety.
Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email. You can use this number to track the delivery status of your order. You can also log in to your account on our website to view your order history and tracking details at any time.
What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with an item, you may return it within 14 days of delivery, provided it is unused and in its original packaging. Please visit our Returns & Refunds page for detailed instructions or contact our support team for assistance.
Do you offer assembly services?
At this time, we do not offer assembly services. However, most of our products come with easy-to-follow instructions for quick setup. If you need additional help, feel free to contact us and we’ll do our best to guide you through the process.